FAQs

1. What Type of Wax Do You Use?​

Indulge in the luxury of our candles, crafted with 100% soy wax—the epitome of sophistication and sustainability! Picture this: plump soybeans harvested with care, cleaned, cracked, and polished to perfection. Once transformed into delicate flakes, the magic begins. Through a meticulous process, the oil is extracted and then undergoes a decadent transformation through hydrogenation.

It's the ultimate tale of botanical beauty. From bean to blissful illumination, every step exudes elegance and grace.

2. The Scoop on Clean Burning

Indulge in the pure luxury of our candles—no toxins, carcinogens, or pollutants here! Picture-perfect ambiance without any of the sneezy side effects. Say goodbye to pesky allergies triggered by lesser candles and hello to a breath of fresh, fragrant air!

We're all about elevating your indoor experience, Scentie. With our soy-based wonders, you'll bid adieu to the unsightly black smoke that plagues petroleum-based candles. It's a breath of fresh air for your space, ideal for those with a discerning taste for both luxury and well-being.

Because when it comes to ambiance, it's all about indulgence and purity! 🌿✨


3. The Secret to Long-Lasting Luxury

Let's talk candle longevity! Our soy wax burns cooler, prolonging your indulgent experience by a luxurious 30-50% compared to those lesser paraffin candles. It's the epitome of candle elegance, ensuring every moment is savored and enjoyed to the fullest.

So go ahead, bask in the glow of sophistication a little while longer—your candle will be there, burning bright, for every opulent moment.🕯️✨


4. The Deal with Stronger Scents

Ah, let's dive into the elegance of soy wax! With its lower melting point, prepare to be enchanted by the larger, more luxurious pool of liquid wax that forms around the candle wick. It's like bathing your senses in a shimmering pool of indulgence, ensuring every moment is filled with opulent ambiance.🕯️✨. 

5. What Kind of Wicks Do You Use?

Indulge in the epitome of sophistication with ScentsXchange's pure, unbleached cotton wicks. Not only are they a sustainable choice—perfect for our eco-conscious Scenties —but they also ensure an impeccably even and steady burn throughout the life of your candle. Say goodbye to unsightly tunneling and uneven melting, and hello to a world of opulent ambiance that burns as beautifully as it looks.🌿🕯️

6. What Kind of Oils Do You Use?

Indulge in the essence of sophistication with ScentsXchange's divine concoctions, Scentie! We blend a harmonious medley of natural, essential, and fragrance oils to craft fragrances that are as complex as they are diverse. Picture-perfect scents that whisk you away on a sensory journey fit for royalty!

With this luxurious fusion, our palette of raw materials knows no bounds, allowing us to create tantalizing new fragrances that'll leave you breathless. And here's the real pièce de résistance: our scents remain consistently divine from batch to batch, ensuring every experience is as opulent as the last.

Because Scentie, when it comes to indulgence, there's no compromise on consistency or complexity!🌺🕯️

7. Is There a Special Way To Burn Your Candle?

Absolutely, Scentie! Achieving that perfect candle burn is an art form in itself, influenced by a myriad of factors. Picture this: the size and shape of your vessel, the wick, the divine fragrance oil, and even the ambiance of the room—all conspiring to create the ultimate sensory experience.

Now, here's the secret sauce: to ensure your candle burns as elegantly as it looks, always allow it to completely liquefy across the top before extinguishing. This prevents any unsightly tunneling and ensures every moment is filled with opulent fragrance.

But wait, there's more! Before each indulgent burn, trim your wick to a chic ¼". And Scentie, let's keep it pristine—no debris, like matches or trimmings, should ever grace the wax.

And when it's time to bid adieu to your candle, do so gracefully when about ½" of wax remains. Because Scentie, when it comes to ambiance, every detail matters! 🌟🕯️

8. How Long Does Your Wax Melts Smell?

Indulge in the opulence of our wax bars, Scentie! Each bar promises a lavish 50-80 hours of pure bliss—enough to infuse your space with luxury for a decadent two weeks. But here's the secret to prolonging that divine fragrance: only warm your wax until your room is awash with its heavenly scent, then elegantly switch it off. It's all about savoring every moment of indulgence.

And Scentie, variety is the spice of life! Don't let your senses grow accustomed to one scent. Keep things fresh and exciting by switching up your fragrances. After all, a little change keeps the ambiance as tantalizing as ever.

Because when it comes to indulgence, every scent-filled moment is an exquisite delight! 🌺🕯️

9. How Long Does The Candles Last?​

Let's talk candle longevity! Picture-perfect moments await with our divine candles:

  • Our 4 oz candle promises a delightful 24-48 hours of pure indulgence.
  • Indulge a little longer with our 9 oz beauty, offering a luxurious 50-60 hours of opulent ambiance.

Now, here's the catch: these delightful hours are at the mercy of the air currents in your chic abode or office. So, go ahead, let the breeze carry you away on a fragrant journey of pure luxury!

10. Processing Time

Ah, Scentie, let's talk prep time! Crafting perfection takes its sweet time, doesn't it? Typically, our magical hands need a cozy 5-7 business days to whip up your order, excluding weekends and holidays, of course.

But, for those grand affairs—those lavish, larger-than-life orders—you'll want to sip your tea and enjoy the anticipation a tad longer. Plan for a glamorous 10-21 business days to ensure every detail is as opulent as you deserve.

Because when it comes to crafting perfection, we believe in taking our time to ensure every touch is pure luxury. 🌟

We are not responsible for shipping addresses that were incorrectly entered at checkout.

11. Shipping Policy 

Your orders are in good hands! We entrust UPS or USPS to whisk your goodies away, accompanied by a chic confirmation email flaunting all the tracking details. Shipping fees? They dance to the beat of your location and the weight of your order—it's all about that bougie balance, Scentie.

Now, here's the tea: Once your package bids adieu to our shop, it's on its grand journey. We're talking delayed transit times or tiny bumps along the way—ain't nobody got time for that! While we sprinkle love and care into every parcel, any hiccups post-departure? Well, that's between you and the carrier. We are not responsible for shipping addresses that were incorrectly entered at checkout.

For our esteemed wholesale clients, shipping fees will sway like a well-dressed dance partner and will be gracefully detailed on your invoice.

Because when it comes to shipping, it's all about that effortless elegance with a sprinkle of sophistication! 💌

12. Do You Offer Wholesale?

Absolutely Scentie, we do cater to wholesale aficionados like yourself. If you're ready to dive into the world of wholesale wonders, simply grace us with your presence on our wholesale page. Once you've filled out the form with all the deets, consider it done! Our team will be on standby, ready to connect with you within a mere 24-48 business hours. Let the bougie wholesale journey begin!